PLACING AN ORDER

When you create a personal account, you must also create a personal user name (your email address) and password. Protect your password at all times and don’t pass it on. You will be held responsible for all purchases made through your user name and password.
Orders on www.linenfoxclothes.com have the following process:

1. You choose the Products;
2. You enter your payment information and choose a delivery address;
3. Authorization of payment;
4. We send you a confirmation of the receipt of the order by email as soon as the payment has been processed;
5. We collect the payment from your bank account;
6. We dispatch the products;
7. You receive the products.

ORDERING

Please double-check that all information is entered correctly as no amendments can be made after the order is processed.

PRODUCTION TIMELINE

Products listed on our website are pre-order items and making time takes 2-3 weeks.

PAYMENT

Payment can be made by Visa, MasterCard, American Express, and any other methods which may be clearly advertised on the site from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to LINENFOXCLOTHES.COM. Payment will be debited and cleared from your account upon completion of the packing of your order by LINENFOX. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer.

IMAGES OF PRODUCTS

The presentation of the colors of the Products on this website depends amongst others on the settings of your monitor and the graphic card of the visitor of the website. The colors presented may, therefore, differ from the actual colors of the products.

PRIVACY POLICY

To fulfill your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information.

ON WHAT BASIS DO WE PROCESS YOUR PERSONAL INFORMATION?

Delivery of agreed services, goods or services.
To communicate with you in connection with the provision of our services.
Individual marketing: providing custom-made offers and services based on your personal needs and wishes.
Surveys, statistics, and analyses to improve our products and services.
In connection with possible legal requirements.
Information Sharing and Disclosure.

We share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

YOUR RIGHTS